Privacy
We respect your privacy and do not use your information for any purpose other than communication regarding
your order. Your information is never shared with anyone outside of our company and limited to DJ Tag
employees to provide products and services to you. We protect your information and do not or will not
disclose your account name and password to anyone. If you have any questions or would like to change your
username and password for any reason, please email us at:
info@djtags.com
Orders
The minimum order is one roll/pack. No broken roll/pack product is available. At the completion of your
order, please print your order number page for your records. You will also be able to check the status of
your order by visiting
www.djtags.com and using your:
- order number
- account name
- password
You may place your order by:
Our secured website
www.djtags.com
Phone to (888) 435-8247
Fax to (480) 894-6255
Order confirmations can be returned upon request to a Fax or Email address provided on the order. All
Established accounts may order by phone (888) 435-8247.
How to order Thermal Transfer Tags
- Provide the printer’s make and model used for the tags
- Choose the desired jewelry tag
- Make sure that the overall width is not larger than the max. media width of the printer
- Choose the compatible WIND direction (see Wind Options below)
- Provide the core size (1” or 3”) (diameter of the inner core)
Help:
-
Your printer requires 1” Core = Datamax E-4203, Datamax Ovation, Zebra
TLP-2844, Zebra Z4, Z6, 105 and Eltron printers
-
Your printer requires 3” Core = Most large Zebra printers, most large Citizen
printers, C’itoh, Datamax Allegro, Prodigy, I-Class series and Datamax M-Class series
Please note: The minimum order is 5,000 tags. Based on the core size, you will receive 5 rolls of 1,000 or
1 roll of 5,000 tags.
For maximum quality, we recommend our DJ Tags high performance resin ribbon for your jewelry tags. Our
ribbons are designed for superior print durability and the smudge proof print will withstand intense
cleaning processes.
Shipping Information
Payments accepted directly: VISA, MASTERCARD & AMEX.
Also payments through PayPal.com are accepted which includes AMEX, DISCOVER, VISA and MASTERCARD. Make
payments to:
payments@djtags.com.
Open credit terms are available, upon approved credit, with a company profile and a minimum of three trade
references.
Shipping is through United Parcel Service (UPS) unless otherwise requested by the customer. All freight
costs are calculated directly through UPS based on your ship-to location and choice of delivery. Expedited
freight charges are the responsibility of the customer. Products will ship within 3-5 business days from
receipt of purchase order and successful credit card processing. Customer will be notified should there be
a delay longer than 5 business days. International orders are also shipped through UPS and transit times
may vary. Any documentation needed should be requested at the time order is placed.
Returns
Returns for any product require a return material authorization (RMA#) number and must be obtained prior to
sending back products. To arrange an exchange or refund in the form of credit to your account, please Email
us at
info@djtags.com or send a fax to (480) 894-6255. Credit is issued after the product has been returned
and inspected. No product returns accepted after 30 days from purchase.
All claims of shortage or erroneous charges must be presented in writing within 10 days after receipt of product.
Purchase Orders will be invoiced at the correct prices, discounts and terms, even though incorrect
prices, discounts and terms may appear on the customer's purchase orders. Blanket orders are accepted
for large volume orders.
Online Security through 128-bit SSL encryption.
Payments
Payments by Visa & MasterCard accepted for online orders. Also payments through PayPal.com accepted which
includes AMEX, DISCOVER, VISA and MASTERCARD.
International orders are also shipped through UPS and transit times may vary. Any documentation needed should
be requested at the time order is placed in special instructions field.